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New Diversity, Equity and Inclusion changes to the Actuaries’ Code and Guidance
Jenny Higgins
It is no doubt a coincidence the changes to the Code take effect before the biggest insolvency shindig of the year this Friday, but IPs should be aware the changes to the Code mean they will be very much on duty as far as their Regulators are concerned at the R3 Business Lunch.
The revisions bring the Insolvency Code into line with the 2024 International Ethics Standards Board of Accountants Code, already adopted by ICAEW from 1 July 2025 and ICAS from 1 January 2025.
The Insolvency Code of Ethics applies to all insolvency practitioners (IPs), irrespective of their regulatory authorising body. It applies to all professional work relating to an insolvency appointment and to any work that may lead to such an appointment.
The updates to the Code reflect broader regulatory trends across the UK. Increasingly, regulators expect their members not only to meet technical standards but also to uphold professional ethics and contribute to a positive workplace culture.
The SRA was among the first regulators to make this move, initially focusing on sexual harassment in the workplace, as a response to the global #MeToo movement. That focus has since evolved to address overall workplace culture and the expectation that professionals treat others fairly and respectfully. Other regulators have begun implementing such changes; the FCA has formalised non-financial misconduct within its rules and recently confirmed that serious bullying and harassment qualify as misconduct, while the ICAEW has expanded its definition of professional behaviour to include bullying, harassment and discrimination.
The Insolvency Code of Ethics is now moving in the same direction. By strengthening expectations for IPs' professional conduct, the updated Code underlines that IPs are accountable not just for technical competence but for fostering environments that support professionalism and public confidence.
The changes focus on three key areas:
The Code now provides greater clarity on how IPs are expected to behave in their professional lives. The key takeaway points are:
These changes require IPs to consider not only how they act in the office, but also how their wider conduct may be perceived in light of their professional role. There is a clear expectation that IPs treat colleagues, clients, and others they interact with in a fair, respectful and ethical way. Conduct within the workplace, such as how IPs engage with colleagues, will be subject to closer scrutiny.
Importantly, these obligations are not confined to office hours. Behaviour outside of day-to-day professional life can also fall within the scope of regulation. Representing an employer at a conference, posting on social media platforms as an IP, or indeed conduct at a work-organised Christmas party are all professional settings which may fall under these updates. IPs therefore must ensure that they treat others fairly, with respect and dignity, in all professional settings.
The revised Code also places stronger emphasis on the public interest role of IPs and the behavioural characteristics expected of them. Key changes include:
For IPs, this means the focus is no longer solely on avoiding misconduct. Instead, they must take positive steps to ensure their work is carried out in a way that actively promotes trust in the insolvency profession. That involves exercising judgment with care, being alert to ethical risks, and modelling behaviours that reinforce confidence, both within their own teams and in the eyes of the public.
The Code has been updated to acknowledge the rapid pace of digitisation and developments such as artificial intelligence (AI). IPs are already turning to AI tools for efficiency, such as for managing large volumes of data or drafting documents. However, while the advantages are clear, AI is not fail-safe. It can produce inaccurate outputs, “hallucinate” information, and its use carries risks with any confidential information inputted.
The Code’s new provisions on the use of technology include:
Across the regulatory spectrum, there has been a drive to provide greater clarity on professionals’ responsibilities when using AI. The joint insolvency regulators have begun to address these issues, seeking to ensure that the use of AI is subject to the same high standards of oversight, confidentiality, and professional responsibility as more traditional tools and processes.
From 1 October 2025, IPs should:
The updated Codes can be found here: ICAEW Insolvency Code of Ethics; ICAS Insolvency Code of Ethics; IPA Insolvency Code of Ethics.
The revised Code reflects the broader regulatory trend towards greater accountability, promoting an ethical culture, and responsible use of technology across professional services. Conduct that may once have been tolerated, such as bullying or harassment, is now treated as a regulatory matter rather than purely an employment issue. The updated Code makes clear that IPs are held to a higher standard and that inappropriate behaviour can and should be reported. The revisions also recognise that IPs must use technology responsibly and maintain confidentiality and client care when relying on technology.
The updates to the Insolvency Code of Ethics show how the profession is responding to changing expectations and emerging risks. IPs must ensure they act carefully in all aspects of their professional lives to meet the new standards.
If you have any questions or require advice concerning issues relating to the regulatory requirements for insolvency practitioners, please email a member of our team in confidence.
Jenny is a Legal Director in the Regulatory team. She specialises in actuarial, accountancy and financial services regulation, and is experienced in advising regulated individuals and firms as well as acting on behalf of professional regulatory bodies.
Zoe is an Associate in the Regulatory team. Zoe works with the Zacchaeus 200 Trust charity, acting for clients to appeal disability benefit decisions. She also volunteers for Amicus, Queen Mary Legal Advice Clinic and the Schools Consent Project.
Nick joined Kingsley Napley in 2023 and is a Partner in the Restructuring & Insolvency practice. He has specialised in insolvency work since 2001 and is primarily office holder focused.
The Joint Insolvency Committee, in collaboration with the Institute of Chartered Accountants in England and Wales (ICAEW), the Institute of Chartered Accountants of Scotland (ICAS) and the Insolvency Practitioners Association (IPA), has approved and issued a revised Insolvency Code of Ethics. The updated Code took effect from 1 October 2025.
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We welcome views and opinions about the issues raised in this blog. Should you require specific advice in relation to personal circumstances, please use the form on the contact page.
Or call +44 (0)20 7814 1200
Jenny Higgins
Andrew Sanderson
Shannett Thompson
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