Advice for Professionals

Whilst membership of professional organisations such as the Royal Institution of Chartered Surveyors (RICS) is often voluntary, once a complaint is made about a member, it is usually not possible to resign from membership until the complaint has been resolved. We advise our clients to treat every complaint made about them, to their professional body, seriously. Our clients come to us for advice knowing that we have a proven track record in proactively and collaboratively engaging with regulatory and membership bodies to secure the best possible outcome. The protection of your long-term reputation is our primary objective.

The regulatory team at Kingsley Napley specialises in advising professionals across the full spectrum of professional service sectors, including engineers before the various engineering membership bodies, surveyors before the Royal Institution of Chartered Surveyors (RICS), insurance professionals, before bodies such as the Chartered Insurance Institute (CII) and loss adjusters before the Chartered Institute of Loss Adjusters (CiLA).

Professionals in all sectors understand the importance of establishing and maintaining a reputation for skilful work, integrity and excellence in their field; membership of a professional association or regulator often brings valuable kudos and can provide reassurance to clients and colleagues that you meet the standards required for admission to the profession. In our experience, it is only when there is a complaint made against them, that professionals realise that these memberships also carry consequences: a complaint made about them can lead to an investigation into their practice and often, a damaging public declaration of professional wrong-doing.

Our regulatory team is independently and consistently top ranked by the legal directories for our work in this field.

recent work

  • No further action taken by the Royal Institution of Chartered Surveyors (RICS) in respect of an allegation against a chartered surveyor that they had caused the death of a person due to a deficient inspection/report 
  • Advising a chartered loss adjuster in proceedings before the Chartered Insurance Institute (CII)
  • Advising a chartered surveyor in respect of an allegation of over-valuing a property in proceedings brought by the Royal Institution of Chartered Surveyors (RICS)
  • Advising a chartered loss adjuster in proceedings before the Chartered Institute of Loss Adjusters (CiLA)

Sophie Mass

Associate

Nicola Hill

Partner and Head of Department

Melinka Berridge

Partner

Hannah Eales

Partner

Sarah Harris

Partner

Iain Miller

Partner

Shannett Thompson

Partner

Louise Hodges

Partner and Head of Department

Jill Lorimer

Partner

Emily Carter

Partner

Adam Chapman

Partner and Head of Department

Sophie Kemp

Partner

Sarah Atkinson

Senior Associate

Naa-Adjeley Barnor

Legal Assistant

Sophie Bolzonello

Associate (Foreign Qualified Lawyer)

Razneet Cheema

Legal Assistant

Jessica Clay

Senior Associate

Alfie Cranmer

Trainee Solicitor

Ellen Crow

Legal Assistant

Jane David

Associate

Tommy Dominguez

Legal Assistant

Greg Foxsmith

Associate (Barrister)

Emily Halcrow

Legal Assistant

Emily Harman

Associate

Clare Hastie

Associate

Sian Marie Jones

Legal Assistant

Sian Jones

Associate

Charlotte Judd

Senior Associate

Amicie Knowles

Legal Assistant

Vicky Lankester

Associate

James Lloyd

Associate (Barrister)

Karlia Lykourgou

Associate (Barrister)

Mark Millin

Associate

Louise Murphy

Associate

Jim Olphert

Associate (Barrister)

Christina Orthodoxou

Associate

Claire Parry

Associate (Barrister)

Katie Richardson

Legal Assistant

Laura Ryan

Legal Counsel

Kathryn Sheridan

Associate (Barrister)

Lucinda Soon

Professional Support Lawyer

Joe Tarbert

Associate (Barrister)

Simran Tatla

Legal Assistant

Laura Vignoles

Associate (Barrister)

Lucy Williams

Legal Counsel

Sebastian Winnett

Associate (Barrister)

Michael Caplan QC

Consultant

Philip Salvesen

Associate

Praise rolls in from all fronts for this team, with sources quick to commend it for "listening and responding, turning cases around quickly" and "providing excellent value for money.

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