Hospital and GP Negligence

As a highly experienced team of specialist clinical negligence lawyers, we act for clients who have suffered medical negligence and hospital negligence.

We act in claims where treatment has been received from:

  • a GP (NHS and private)
  • NHS hospital
  • private sector

We have decades of experience in dealing with complex clinical negligence claims, and supporting our clients and their families through what is often the most difficult time of their lives.

Clinical negligence involving a GP practice often involves the following issues:

  • A failure to listen properly to what the patient is saying
  • Failure to carry out a proper examination
  • Not realising that a patient is repeatedly coming back with the same problem
  • Not referring the patient to a hospital specialist
  • Delayed diagnosis
  • Misdiagnosis


Clients and their families come to us when they think they might have suffered clinical negligence. With a wide specialism in clinical negligence, our team can advise on all aspects of GP or hospital care, whether that be for a client who is concerned that their GP’s failure to refer them to an appropriate consultant meant that their cancer went undiagnosed and untreated, or the family of a person who died when what should have been a simple operation went terribly wrong.

Hospital negligence can include:

  • Delayed diagnosis
  • Misdiagnosis
  • Patients contracting hospital acquired infections
  • Surgical errors
  • Failure to monitor a patient adequately
  • Delays in Accident and Emergency
  • Failure to escalate concerns to senior medical staff


Some people can feel uncomfortable about pursuing a claim against a doctor or a hospital, particularly if the claim involves the NHS. Our job as lawyers is to ensure that the injured person has all the support they need, be that financial support, specialist rehabilitation or suitable accommodation that matches their needs.

We passionately believe in the principles of the NHS, but also that there must be remedies for those who are affected when things go wrong.

Financial compensation can only do so much. Many families we speak to want much more than that; we regularly hear from clients and their families that they want the people responsible to be held to account and help prevent the same mistakes occurring again. We will always work with clients to ensure that we do everything we can to achieve their aims.

How we work with you

When we investigate a claim for GP or hospital negligence, we will look at the treatment that the client received and assess whether there were failures in that care. We do this by working with leading medical experts and barristers to form a view as to whether clinical failures occurred, and if those failures caused the harm the person suffered.

We will communicate with you clearly. We realise that many of our clients have been let down by communication failures, and we know how important it is that you fully understand how your claim is progressing. In addition, we can offer practical help. We advise you on the practicalities of running a claim (for example, keeping receipts to demonstrate additional travelling a family member may have to do to visit a loved one in hospital) and also have access to a wealth of information about rehabilitation facilities and treatments.

No two of our clinical negligence cases are the same, just as no two of our clients are the same. We tailor the approach we take to each case to match our client and their needs. We appreciate that people who come to us for help have been let down by professionals they put their trust in, and we recognise the importance of communicating effectively with our clients and working together with them to obtain the best possible result.


"Kingsley Napley guided us through a very difficult and complicated matter in a way that made it easier for us to both understand and cope with."

Chambers UK, A Client's Guide to the Legal Profession

"Kingsley Napley LLP’s ‘top-flight’ clinical negligence team remains a ‘front runner’, and provides an ‘amazing level of service’."

Legal 500

"Clients are "absolutely delighted" with the superlative service they receive from the "experienced, skilful, compassionate and understanding" team."

Chambers UK, A Client's Guide to the Legal Profession

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