Hospital and GP Negligence

As a highly experienced team of specialist clinical negligence lawyers, we act for clients who have suffered medical negligence and hospital negligence.

We act in claims where treatment has been received from:

  • a GP (NHS and private)
  • NHS hospital
  • private sector

We have decades of experience in dealing with complex clinical negligence claims, and supporting our clients and their families through what is often the most difficult time of their lives.

Clinical negligence involving a GP practice often involves the following issues:

  • A failure to listen properly to what the patient is saying
  • Failure to carry out a proper examination
  • Not realising that a patient is repeatedly coming back with the same problem
  • Not referring the patient to a hospital specialist
  • Delayed diagnosis
  • Misdiagnosis


Clients and their families come to us when they think they might have suffered clinical negligence. With a wide specialism in clinical negligence, our team can advise on all aspects of GP or hospital care, whether that be for a client who is concerned that their GP’s failure to refer them to an appropriate consultant meant that their cancer went undiagnosed and untreated, or the family of a person who died when what should have been a simple operation went terribly wrong.

Hospital negligence can include:

  • Delayed diagnosis
  • Misdiagnosis
  • Patients contracting hospital acquired infections
  • Surgical errors
  • Failure to monitor a patient adequately
  • Delays in Accident and Emergency
  • Failure to escalate concerns to senior medical staff


Some people can feel uncomfortable about pursuing a claim against a doctor or a hospital, particularly if the claim involves the NHS. Our job as lawyers is to ensure that the injured person has all the support they need, be that financial support, specialist rehabilitation or suitable accommodation that matches their needs.

We passionately believe in the principles of the NHS, but also that there must be remedies for those who are affected when things go wrong.

Financial compensation can only do so much. Many families we speak to want much more than that; we regularly hear from clients and their families that they want the people responsible to be held to account and help prevent the same mistakes occurring again. We will always work with clients to ensure that we do everything we can to achieve their aims.

How we work with you

When we investigate a claim for GP or hospital negligence, we will look at the treatment that the client received and assess whether there were failures in that care. We do this by working with leading medical experts and barristers to form a view as to whether clinical failures occurred, and if those failures caused the harm the person suffered.

We will communicate with you clearly. We realise that many of our clients have been let down by communication failures, and we know how important it is that you fully understand how your claim is progressing. In addition, we can offer practical help. We advise you on the practicalities of running a claim (for example, keeping receipts to demonstrate additional travelling a family member may have to do to visit a loved one in hospital) and also have access to a wealth of information about rehabilitation facilities and treatments.

No two of our clinical negligence cases are the same, just as no two of our clients are the same. We tailor the approach we take to each case to match our client and their needs. We appreciate that people who come to us for help have been let down by professionals they put their trust in, and we recognise the importance of communicating effectively with our clients and working together with them to obtain the best possible result.


"Kingsley Napley guided us through a very difficult and complicated matter in a way that made it easier for us to both understand and cope with."

Chambers UK, A Client's Guide to the Legal Profession

"Kingsley Napley LLP’s ‘top-flight’ clinical negligence team remains a ‘front runner’, and provides an ‘amazing level of service’."

Legal 500

"Clients are "absolutely delighted" with the superlative service they receive from the "experienced, skilful, compassionate and understanding" team."

Chambers UK, A Client's Guide to the Legal Profession

Hospital and GP Negligence Comment

View all


GP Surgeries in crisis

“Realising Realistic Medicine” The Reports of Scotland’s Chief Medical Officer are welcome news for doctors and patients

Delays in A&E: Not Just a Matter of Time

Blame the system, not the staff

999 – can you hear me?

How to get the NHS rabbit out of the headlights

Naidex 2017 - bringing together professionals, partnerships, people, products and services

When the A&E computer says “no”

Delay of reckoning

Learning from patient deaths and safety incidents

Case Update: Brain injured man awarded full damages from Trust whose delay in his emergency treatment materially contributed to his pre-existing injury

Child’s birth injury judgement highlights poor standards of medical record keeping

Channel Islands and foreign residents receiving treatment in the UK. How do you claim if there is medical negligence?

HIV – still a death sentence?

What happens to claimants who suffer from a pre-existing weakness? The “egg shell skull” rule and challenges ahead

The ‘Weekend Effect’ – How to avoid dying in hospital

Clinical Negligence - fix the costs and you load the die

The end of the duty of candour double standard?

Treating with dignity

"Choosing Wisely" - better outcomes for patients and doctors

Haemophilia and hepatitis compensation

Prosecuting healthcare professionals who harm patients

What does an institutional Duty of Candour mean for patients?

Spending less money on “picking up the pieces” - culture change in the NHS

NHS & the Berwick Review: Shaping the Duty of Candour

Requesting Medical Records

Making the right call – the difficulties with the NHS’ emergency services

The surgery scheduling lottery

Emergency in A&E Services

Exploring the use of the Human Rights Act in clinical negligence claims

Pilot of fixed costs scheme for clinical negligence claims

Criticisms of the Court of Protection – are they justified?

Major changes both to NHS services and funding of clinical negligence claims - a coincidence of timing?

‘Systematic failings’ in acute paediatric care

Is Jeremy Hunt serious about tackling the “culture of complacency” and “postcode lottery”?

Human rights and clinical negligence claims – a patient’s Right to Life

The Mid Staffordshire Public Inquiry Report – the beginning of a journey towards a healthier culture in the NHS?

The NHS and nursing - the constant revolution

Bankrupting the NHS?

Telehealth medicine: The future or another technological disaster waiting to happen?

The NHS is entering a period of “significant risk”

NHS Care “Appalling”

Rogue Doctors: fixing the problem

Health Ombudsman finds inadequate communication increases complaints

Negligence in Maternity Care: Ten Years of Claims

Preventable injuries to patients - the 'never event' update

The welcome news about supplementary legal aid scheme being abandoned

Clinical Negligence claims: The argument for being able to instruct your own expert

Doctor complaints hit record levels – men vs. women?

Life after intensive care

Ovarian Cancer – The Disturbing Truth

Close Load more

Let us take it from here.

+44 (0)20 7814 1200

Skip to content Home About Us Insights Services Contact Accessibility