Title:Knowledge Analyst |
Hours:9.30am - 5.30pm and as required, flexible applications welcome |
Working week:Monday - Friday |
Department:Research, Information & Knowledge |
Purpose of job:We are seeking a proactive Knowledge Analyst to support our central Knowledge function. You will combine Knowledge Management expertise with a strong interest in AI-enabled tools to help deliver modern, efficient, insight-driven knowledge solutions across the firm. This role focuses on managing know-how, with particular emphasis on AI-enabled knowledge management, curation, and innovation (such as capturing tacit expertise). You will play an active role in supporting and guiding the use of AI technology and LegalTech in ways that supplement and support traditional methods of delivering legal services. |
Key responsibilities will include:
Knowledge Management & Curation
- Curate, structure, and maintain high-quality knowledge bases (templates, know-how, guides, checklists, workflows)
- Ensure content is updated, well-indexed, and aligned to the firm's knowledge lifecycle
- Improve findability and accessibility using modern taxonomy, metadata, and search optimisation
- Review and maintain precedents and practice notes
- Develop and maintain effective systems for collecting knowledge resources, ensuring comprehensive materials are accessible to all lawyers
AI, Automation & Insight Tools
- Work with the firm's AI tools to:
- Train prompts
- Enhance findability through modern ontologies and metadata
- Support document automation
- Identify opportunities where automation can support efficiency
- Work with the KM/Innovation leadership on AI pilots and adoption
- Collaborate on developing new knowledge products and services
Stakeholder Engagement
- Work with partners, associates, Knowledge Lawyers, and Business Development teams to gather requirements and support solutions
- Advocate reuse and innovation
- Build trust and rapport across teams
- Develop relationships with peers within the firm and externally
- Work with Knowledge Lawyers and other Knowledge Analysts and across the firm to support cross-practice initiatives and consistent KM standards
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