Top tips for drafting online consumer terms and conditions

Andrew Solomon and Alex Torpey explain why you should never overlook the terms and conditions when developing and launching an app or service.

Our clients usually get very excited about their apps when launching them. They usually focus on the marketing and getting as many customers on board, and in doing so, they usually overlook the terms and conditions. It is very import that the terms comply with the Consumer Rights Act and associated legislation.

With this in mind, Andrew Solomon and Alex Torpey in our corporate and commercial team discuss the key points you need to know about online consumer terms of business contracts and what the impact could be to your company if these are overlooked.

If you are a trader selling to consumers online, whether that is through a web-based platform or a mobile app, please see our blog on the essentials for e-commerce consumer contracts.

Our commercial and contractual experience

We have extensive experience of advising innovative technology businesses in a variety of sectors, including fintech, big data, virtual reality, artificial intelligence and crypto-assets. We regularly carry out healthchecks of existing commercial and contractual arrangements and draft  updates or new documentation as necessary. 

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About the speakers

Andrew Solomon is Legal Counsel in the corporate and commercial department. Andrew's commercial practice is focussed on drafting and negotiating technology contracts, although he also advises in relation to a wide range of commercial issues, such as intellectual property, branding, data protection and sponsorship arrangements.

Alex Torpey is an Associate in the corporate and commercial department. Alex advises technologystartup and established companies as well as entrepreneurs on a variety of legal issues for commercial contracts including data protection compliance, licensing and ownership of intellectual property rights, confidentiality and liability.


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