Blog
Administrative Court Overturns NMC Strike-Off: Key Lessons for Regulators and Prosecutors
Jessica Etherington
20 January 2014
Is the NHS learning?
There have been two interesting pamphlets recently published by the National Health Service Litigation Authority “saying sorry” in December 2013 and “learning from maternity claims” in January 2014. Both end with the mission statement “Achieving timely and fair resolution, enhancing learning and improving safety”.
30 October 2013
Announcement of new NHS Guidance requiring Trusts to investigate patient complaints
On 20 October 2013 The Guardian reported an announcement by the Department of Health that new guidance will be issued to prevent NHS Trusts from refusing to investigate complaints of poor medical treatment, where the injured patient is also considering making a claim for compensation.
21 October 2013
After the FMLM conference - what now?
Judging by the Twitter feeds (trending on Tuesday!) we were not the only ones inspired and motivated by the FMLM conference in Edinburgh this week. It is rare to enjoy such informed and interested debate and to be surrounded by so many from all levels of the medical profession and from outside it, coming together to examine and encourage change, in action and approach, to improve the lives and experience of patients and staff within the National Health Service.
2 October 2013
NHS: Changing culture (from B to A from blame to accountability)
Good management is doing things right, good leadership is doing the right thing. I was therefore heartened by Lesley Curwen’s two Radio 4 programmes NHS: Changing Culture spotlighting the leadership needed to turn culture around in the NHS.
7 August 2013
Are busy nurses being forced to ration patient care?
Nurses were under the spotlight again last week with an article in the Times reporting on a recent study carried out by the Florence Nightingale Institute of Nursing and Midwifery, which found that nurses are so busy that they are forced to ration care. Alexander Chan discusses a need for a shift away from management by numbers and cost saving in the health service.