Blog
Landmark High Court ruling confirms availability of civil remedies for criminally sanctioned Companies Act breaches
Richard Clayman
31 January 2014
Staff bullying: the impact on patient care
The Care Quality Commission (CQC) is the body responsible for inspecting England’s health and social care services. Inspectors usually arrive unannounced to observe care, talking to patients and staff, and gathering information from a wide range of sources to build a picture of how well the hospital is performing.
21 January 2014
Who will deliver us from this shortage of midwives?
On 2nd January 2014, as the New Year got underway, an experienced midwife (who has chosen to remain anonymous) wrote an open letter of resignation to the Independent setting out why, in her view, the NHS maternity services have become so stretched and undermined.
20 January 2014
Is the NHS learning?
There have been two interesting pamphlets recently published by the National Health Service Litigation Authority “saying sorry” in December 2013 and “learning from maternity claims” in January 2014. Both end with the mission statement “Achieving timely and fair resolution, enhancing learning and improving safety”.
30 October 2013
Announcement of new NHS Guidance requiring Trusts to investigate patient complaints
On 20 October 2013 The Guardian reported an announcement by the Department of Health that new guidance will be issued to prevent NHS Trusts from refusing to investigate complaints of poor medical treatment, where the injured patient is also considering making a claim for compensation.
21 October 2013
After the FMLM conference - what now?
Judging by the Twitter feeds (trending on Tuesday!) we were not the only ones inspired and motivated by the FMLM conference in Edinburgh this week. It is rare to enjoy such informed and interested debate and to be surrounded by so many from all levels of the medical profession and from outside it, coming together to examine and encourage change, in action and approach, to improve the lives and experience of patients and staff within the National Health Service.