Title:Revenue Control Assistant |
Hours:9:30 am - 5:30 pm and as required, flexible applications considered |
Working week:Monday - Friday |
Department:Finance |
Purpose of job:The Revenue Control Assistant will work within a team of six and will be responsible for assisting with the day to day duties of the Revenue Control function. The successful candidate will work closely with all team members to provide billing and credit control support as required, adhering to internal service level agreements and SRA and HMRC compliance requirements. |
- Prepare and send the 14-day first email reminder chasers to clients, as directed by the team’s Revenue Controllers.
- Standard day-to-day billing (primary team member responsibility) and month end billing (shared with other team members)
- Revenue Control inbox management – dealing with queries on everything from rates, bill formats, credit notes, transfers and third-party payers
- Being the main point of contact for credit and debit card payments made over the phone, ensuring strict compliance with internal processes
- Assist with housekeeping tasks such as looking into disbursement refunds, client account residual balances, transfer files following a departure and actioning tasks from the team’s WIP and debt meetings
- Assist the team with preparing and sending the monthly meeting reports and inputting WIP and debt notes
- Assist with absence cover, including covering WIP and debt meetings when required
- Assist cashier team with allocation and posting of receipts
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