Immigration Update: Important Immigration Update

20 January 2012

Changes to the Premium Services at the Public Enquiry Office Croydon

Due to changes in legislation, and from 29 February 2012, all non-EEA nationals seeking leave to remain, including settlement, will be required to enrol their biometric features (to date, biometric enrolment has not affected migrants applying for indefinite leave to remain). Permission to remain in the UK will be evidenced by a Biometric Residence Permit (BRP) card and not the usual passport endorsement.  This means there will be a significant increase in the number of people enrolling their biometric features.

In an attempt to cater for the increase in number, the UK Border Agency is introducing a number of changes to include:

  • online forms for Tier 2 and 5. The new online submission will be available from 14 February 2012;
  • booking biometric appointments/making payment at the time of submission of the online application;
  • rolling out "Front Office Services" which will expand their capacity to capture biometrics via the Post Office.

From 29 February the Public Enquiry Office Croydon will no longer be able to offer regular Premium Service slots to any representatives.  When applying under the “Premium route” at Croydon, all appointments will need to be booked at a designated date and time via the new online booking system.

The UK Border Agency is aware that demand for PEO appointments is currently greater than their capacity.  They expect to increase staffing levels and consequently available appointments in Croydon during the summer.

Despite these changes, Kingsley Napley will be able to create online accounts and book appointments and submit applications to Croydon on behalf of clients.

Guidance will shortly be made available on the changes outlined above and a further update will be sent once this is published by the UK Border Agency.  In the meantime, if you have any concerns, or questions about this immigration update, please contact your legal representative at Kingsley Napley.

For more information, please contact:  Nicolas Rollason, Head of Immigration

T: +44 (0)20 7814 1276

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