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The End of Leasehold Flats? A Breakdown of the Draft Commonhold and Leasehold Bill
Úna Campbell
Process improvement in a legal context
The concept of taking a process improvement approach to legal practice is gaining momentum. Historically, it has been those in General Counsel and in-house roles who have applied the use of formerly manufacturing-based methodologies to respond to challenges in the legal sector such as improving efficiency and reducing the cost of transactional work or litigation, often following the lead of the organisations within which they operate. The development and adaptation of process improvement, particularly Lean Six Sigma, tools and techniques for professional services has enabled law firms to follow suit and we are starting to see a steady emergence of the “process improvement lawyer” (or equivalent) across the sector, working closely alongside the other emerging breed of legal project managers.
Last month, SSP Health Limited (SSP), a service provider operating GP practices in England, won a judicial review challenge in the High Court against the Care Quality Commission (CQC). The case concerned the fairness of the CQC's complaints procedure and as a result the CQC is said to be considering the recommendations made by the Judge.
Professional Standards Authority for Health and Social Care v the General Dental Council and AB [2016] EWHC 2154 (Admin)
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