Kingsley Napley Regulatory Toolkit

Promoting an ethical workplace culture


There is a strong correlation between “poor culture” and regulatory breaches and other reputational risks to a firm. The SRA is presently looking at what the most appropriate regulatory response to poor firm culture. This is likely to lead to action on culture by the SRA in the coming months. Now is therefore a good time for firms to examine their own culture and decide whatissues might need addressing.

Between April and June 2021, Kingsley Napley LLP held three webinars on entity regulation, focusing on the topical issue of law firm culture. From across the presentations and discussions amongst our guest and internal speakers, we have identified a number of integral factors relevant to “good culture” and the common issues arising in the sector attributable to “poor culture”. Alongside this we have set out some practical steps firms can take to proactively manage and identify issues associated with “poor culture” while minimising the risk of these becoming prevalent in their firms.

With that in mind, we have prepared this Toolkit which looks at the “poor culture” issues which may arise in law firms and the steps that you can take to address those issues, head on.

The Toolkit is by no means a definitive guide on how to manage all risks in all firms; every firm is different and every firm will have a different risk appetite and approach to promoting a good workplace culture. The purpose of the Toolkit is for SRA regulated firms to ensure they are alive to the cultural issues that may exist and to start thinking about the steps they can take to implement change, where necessary.

We would like to thank Sarah De Gay, Crispin Passmore, Sara Carnegie, Elizabeth Rimmer, David Gamblin, Emily Carroll and Kieran Pender for their assistance and input into this Toolkit and the webinar series.

Please register below for access to the full Toolkit:

We treat all personal data in accordance with our data protection policy.

Skip to content Home About Us Insights Services Contact Accessibility