Kirsty Allen

“The service we received from Kirsty and Terry was very efficient, reliable and trustworthy, and they were always willing to help. We are very happy with the outcome.”

“I was just reflecting on how caring and helpful you have been to us. It is not often you come across people with such qualities and we thank you for that and the help you have given us, especially getting us through this.”

“The work you do is very special, and will change not just my child’s life, but our whole family’s life for the better. It means my child can access opportunities they otherwise would never have been able to, and we will be ever grateful to you for this.”

“Kirsty and Terry advised me as if my child was their own, helping to choose the best experts and barristers and I feel so grateful for this.”

“I would like to take this opportunity to say how pleased I am with the results of the claim and how impressed I was with all the hard work from Kirsty, Terry and all of the team.”

“Kirsty worked on our claim from when we first changed over and I am so thankful for all of the hard work, passion and dedication that she showed throughout. Even as a lay person, I can see she is amazing at her work. I feel so lucky to have had Kirsty work with us, and my child will also know just how much she fought for them to have the best outcome.”

“Kirsty worked tirelessly with me on my witness statements. I feel like she remembered more about my life than I do! That says a lot about how attentive she has always been and how she never missed a detail, which has helped in key points in our case.”

“Kirsty has been so understanding, kind and patient and has helped me through moments of difficulty when the claim felt overwhelming.”

“Thank you for spending the time with my child to show them around the Courts on the day of the Approval Hearing.”

“My case was a long process and at times it caused a great deal of anxiety and stress. Kirsty was with me every step of the way providing me with support and advice.”

“From the very beginning our expectations were carefully managed, about everything from the process to the timeline to the award; and this was hugely helpful to us as we had obviously never had to go through something like this before. At all times it was professional but caring, clear as to what was needed but understanding of the potential difficulties getting information, and supportive. I couldn’t have hoped for a better team to help me at a terrible time in our lives. “

“I am so grateful that I made the decision to go with this law firm. Kirsty achieved the perfect balance of always staying 100% professional whilst also giving me a sense of having someone who cared and was fighting my corner.”

“From the moment you took on the case you knew just how to handle me, with professionalism, empathy, sympathy, patience and kindness in turn and for that I am really grateful.”

“Kingsley Napley very graciously took on the investigation of my clinical negligence claim even against a very uncertain outcome. Throughout the entire process, they did their utmost to ensure I understood every aspect of my claim, and they handled everything with respect and compassion. I felt grateful to be in the hands of such experienced, knowledgeable and understanding solicitors.”