Main duties and responsibilities will include:
Meeting Room & Client Area Management
- Complete daily set-up and reset of meeting rooms in preparation for scheduled meetings and events.
- Conduct morning building walks of all client-facing meeting rooms and collaboration spaces.
- Ensure rooms are presented as designed, including:
o Delivery or removal of additional chairs as required.
o Provision of flip charts as requested.
o General room presentation and readiness for client use. - Priority will be 5th Floor Client Suite rooms, followed by G01.
Audio-Visual Support
- Carry out routine checks of AV equipment to ensure it is fully operational.
- Ensure cables and equipment are presented correctly and available for use within cubby holes.
- Report all faults through the IT ticketing system and communicate issues to the First Impressions Team so meetings can be moved if needed.
- Provide basic troubleshooting support where appropriate and approved by IT.
Health & Safety & Facilities Checks
- Inspect floor boxes and cable management systems to ensure grommets and fittings are correctly positioned.
- Report health and safety issues to the Facilities Team.
- Identify and escalate maintenance issues with our service partners should this not be able to be rectified in house.
Hospitality
- Liaise with the Hospitality Team where catering or refreshments have not been cleared to ensure rooms are ready for subsequent use.
Working Floor Meeting Rooms
- Carry out regular inspections of meeting rooms across working floors to ensure consistent standards.
- Depending on operational demand, complete inspections on a floor-by-floor basis throughout the week, with additional checks undertaken where workload allows following same standard as client floors.
Additional Responsibilities
The person will be trained also be trained as
- Fire Marshal
- First Aider
- DSE Assessor – This will help the Facilities team, where DSE assessments are currently undertaken by 2 of the team.
The role will also be cross-trained within the Office Services team to provide cover during periods of annual leave and sickness.