Five-figure settlement negotiated for client who suffered life-changing dental damage
Significant six-figure sum for a young woman who suffered chronic kidney disease as a result of hospital neglect
Funding a clinical negligence claim
Delay in Diagnosis of Bowel Cancer due to NHS Understaffing
£1,650,000 in provisional damages awarded for negligent delay in diagnosing and treating a bowel obstruction
How to complain about your GP or Hospital treatment
Our team of medical negligence specialists are experienced in acting for patients and their families in respect of treatment received in the NHS or private healthcare sector.
We understand the devastating effects of having suffered a worsened medical condition, or experienced the loss of a loved one, as a result of problems with medical treatment.
We believe in the principles of the NHS and the need for adequate standards of healthcare. These should be maintained in both the NHS and private medical settings.
When something has gone wrong, we support the patient, or their family, through the process of bringing a claim in order to obtain much needed compensation. Our expertise in medical negligence is recognised by the legal directories Legal 500 and Chambers UK.
If you or a family member has suffered an unexpectedly poor outcome following medical treatment, please contact us to discuss how we can help.
Situations in which we often assist
Some of the common ways in which treatment can fall below an acceptable standard include:
- Failure to listen to the patient or do a proper examination
- Delay in diagnosing a serious condition
- Misdiagnosing the patient’s condition
- Failure to do necessary diagnostic tests
- Misreporting test results
- Failure to act appropriately on test results or provide the correct treatment
- Errors during surgery
- Failure to monitor a patient adequately or to act on signs of deterioration
- Failure to obtain informed consent
Your case will be investigated by our specialist lawyers, led by a partner. This usually involves working with experienced medical experts to prove that negligent medical care worsened your condition or caused you injury.
We also calculate the funds required to put in place a package of high quality care and support, to meet your individual needs going forwards. Compensation can also be claimed for losses, such as lost earnings or pension.
For further information about the compensation we have secured for clients in medical negligence claims, see cases we have acted in.
In cases in which someone has died, funds can be claimed to compensate their dependants for the support which they would otherwise have received from the deceased. For information regarding bringing a claim in connection with someone’s death, see our Death and Fatal Accidents page.
HOSPITAL AND GP NEGLIGENCE FAQS
How long do I have to bring the claim?
There are strict time limits for bringing a negligence claim for injury in England and Wales. This is called the limitation period.
For adults, the usual rule is that a claim must be formally started at Court within three years of the date the negligence occurred, or of the date on which the injured person should reasonably have been aware that there might be grounds to bring a claim (if that date is later).
If a child is injured by negligence, they usually have until their 21st birthday to formally start their claim at Court.
Where a claim relates to someone’s death, the claim should be started at Court within three years from the date of death or from the ‘date of knowledge’ (if that is later).
There are circumstances in which the rules differ; for example, where the claim is for someone who does not have mental capacity to bring a legal claim.
It takes time to investigate a claim, so you should contact us as soon as possible.
Can I bring a claim on behalf of a child or a family member who is not able to do it themselves?
If a claim relates to injuries suffered by a child or an adult who does not have ‘mental capacity’; a family member (or other trusted person) can act as a ‘Litigation Friend’ and bring the claim on their behalf.
If you are unsure about whether you can bring a claim on someone else’s behalf, we will be able to advise you.
Can claims be brought in relation to private and NHS medical treatment?
Yes. Where treatment was provided through the NHS, the claim is usually brought against the responsible NHS organisation (such as the Hospital Trust or Primary Care Trust).
Where the treatment was privately funded, the claim is often brought directly against the private hospital, or the private medical practitioner, that provided the treatment. Hospitals and private practitioners are typically insured or indemnified for negligence claims.
What is the process for bringing a claim?
We start by obtaining evidence such as medical records, witness statements, and expert evidence to prove that your condition was worsened by medical negligence.
We also calculate the amount of compensation that can be claimed. Typically this involves instructing experienced experts to advise on the additional needs which you now have because of the negligence, in order to maximise the level of compensation. We then try to reach a financial settlement with the Defendant (the individual or organisation legally responsible for the injury) or their insurer.
In some cases settlement is agreed at an early stage. In other circumstances, it may be necessary to begin Court proceedings.
For further information on this process, read Our Guide to Making a Claim.
Will my case be decided by the Court?
Probably not. The vast majority of medical negligence claims are not decided by the Court.
Successful claims are usually resolved by agreement of a settlement either before or during formal Court proceedings.
Occasionally, the Court will decide a case, if it cannot be resolved any other way.
How is the amount of compensation decided?
We will tailor the compensation claimed to meet your needs.
The first step is to consider how the deterioration in your medical condition has affected your life and whether that will change in the future. We then calculate the amount of funds required to meet your additional needs and compensate you. Depending upon your circumstances, this may include funds for:
- Private care
- Private therapies and medical care
- Specialist equipment and vehicles
- Adapted accommodation
- Support with education and work (if that is possible for you)
- Compensation for loss of earnings and pension
- Compensation for losses in self-employment
We regularly use leading experts and barristers to assist in identifying all aspects of an injured person’s needs.
Where someone has died, the compensation primarily relates to compensating the deceased’s dependents for the financial and/or practical support which they would otherwise have received from the deceased.
I am already struggling with the effects of negligent treatment. Will it take a long time before my case is concluded?
Medical negligence claims typically involve detailed investigation and expert evidence. Therefore, they often take several years to resolve.
Our approach is to seek an admission of liability (i.e. that negligence occurred and caused injury) as early as possible in the process.
When liability is established, the Defendant usually has to pay part of the compensation immediately. This allows your needs to begin to be met while the work to quantify the full amount of compensation continues.
How do I access my medical records?
Medical records are usually the starting point for our investigation of a claim. With your permission; we request these records directly from the treatment provider(s).
Our clients sometimes wish to obtain copies of the records themselves before deciding whether to begin a claim. Please see our Guide to Accessing Medical Records for further information on how to request records.
Other organisations and resources that may help
- AvMA (Action against Medical Accidents)
- GMC (General Medical Council)
- NMC (Nursing & Midwifery Council)
- Parliamentary and Health Services Ombudsman
- APIL (Association of Personal Injury Lawyers)
Eurydice Cote (Français)
Partner and Head of Department
'Many thanks for all your expertise, help and support, and for securing such a life-changing sum. We’ll always be grateful!'
A client’s family, laparoscopic hernia repair case
Latest blogs & news
Many people who contact us for advice have experienced life-changing events. Our clients include people who have suffered medical negligence and been involved in cases of sexual abuse.
In my blog on 21 April 2022, I summarised the decision of the Court in the case of Natasha Colley, a contempt of Court committed by the Claimant’s mother and Litigation Friend. This blog focuses on a further judgment for contempt: North Bristol NHS Trust -v- White. The case concerns a claim for clinical negligence for Cauda Equina Syndrome where the Claimant exaggerated the extent of her injuries.
This blog summarises the position when a Defendant submits an application to commit a Claimant’s Litigation Friend for contempt of Court for false statements made in a document verified by a statement of truth.
On 2 February 2022 Mr Justice Richie gave Judgment on Cojanu, a clinical negligence claim where the Defendant advanced a defence of fundamental dishonesty.
Losing a loved one when you think it may be because they received poor medical care is incredibly stressful at a time when family and friends are grieving their loss. Often, people want to see a written record of the final days of their loved one and what happened to them, or they might want to go through years of records to ascertain whether there was diagnosis that may have been missed, such as cancer.
Ockenden Report: inadequate investigations into deaths of mothers and babies and a culture of silence
Last week the Ockenden report was finally published. A team of Midwives and Doctors, headed by Midwife, Donna Ockenden reviewed the maternity care given to 1,148 families between 2000 – 2019. The report made for shocking reading.
Breast cancer accounts for almost 15% of all new cancer cases and affects both men and women. There are an estimated 150 new cases every day. Sarah Harding’s death earlier this year was a tragic reminder that breast cancer also affects young and premenopausal women.
Today the Supreme Court has handed down its Judgment in this long-running case, and in plain terms, Lady Brownlie has won the Appeal.
On 6 July 2021, the Health and Social Care Committee published its report into maternity care in England. The report looks at maternity care across the country and analyses the progress of the Government so far in its commitments to improving maternity care.
Proposed changes to the Highway Code: will they improve safety for cyclists and other vulnerable road users?
Over the summer, the government suggested changes to the Highway Code to improve road safety for vulnerable road users. If the proposals are approved, they will change how pedestrians, cyclists and motorists are expected to behave on Britain’s roads.
According to the Urology Foundation, one in two of us will be affected by a urological condition in our lifetime.
10th September is World Suicide Prevention Day. Each year, on the same date, communities and organisations campaign on a global scale to raise awareness of the tragedy of suicide and explore ways in which we can all help to prevent it.
When a loved one dies, grief is difficult and there can be a lot to deal with. If someone dies as a result of medical negligence or personal injury, then it’s important to consider who can bring a claim.
Whether the claimant or defendant, successful parties to civil litigation can be disappointed to hear that they are highly unlikely to recover all of their legal spend. The losing party is only required to pay what is considered reasonable and proportionate. A key feature in what is recovered is the reasonableness of the hourly rates charged by the successful litigant’s solicitors.
An aortic dissection is a life-threatening condition, requiring early diagnosis and treatment. Sadly, classic symptoms are often misdiagnosed or dismissed, which quickly lead to the patient’s death. We have experience of successfully investigating claims of this nature.
Much has been said about the 2020 Court of Appeal judgment in Swift dealing with the disputed method by which claims for the cost of special accommodation following severe injuries are calculated, and rightly so; it was a privilege for one of the authors of this article to work on a case of such wide application and with such benefit for so many Claimants.
The recent decision in the case of Malik -v- St George’s University Hospital NHS Foundation Trust provides a further example of this approach. Mr Malik required emergency spinal surgery in the form of a laminectomy and discectomy at T10/11. No criticism was made of the performance of the surgery. Post-operatively Mr Malik experienced ongoing numbness and weakness in his left leg. His surgeon recommended further revision decompression surgery which unfortunately left Mr Malik with an incomplete paraparesis. He was classified as a T7 ASIA D paraplegic.
The National Disability Strategy: the most comprehensive, concerted, cross-government plan ever. Is it really?
On the 28 July 2021, the Government unveiled the highly anticipated National Disability Strategy (‘the strategy’). Pledged in the Government’s 2019 manifesto, the aim is to “improve the everyday lives of disabled people”. The Prime Minister described the strategy as the most comprehensive, concerted, cross-government plan relating to disability ever. A bold claim, but is it justified?
July is International Group B Streptococcus (GBS) Awareness Month. As medical negligence specialists at Kingsley Napley, we have acted for many families who have been affected due to delays in the diagnosis and treatment of a GBS infection.