Framework Agreements: the customer contract model for technology service providers
The BBC reported in May this year that the Nursing and Midwifery Council (NMC), the regulatory body for nurses and midwives, is acting upon the recommendations of Robert Francis QC in the Mid-Staffs enquiry.
The NMC is consulting on a new code of practice, which aims to set the professional standards of behaviour, conduct and ethics of nurses and midwives. The revised code builds on the code that has been in place since May 2008. Amongst other things, it expects nurses and midwives to do the following:-
We are delighted to see reference to the duty of candour, and even more pleased that the code uses the definition of Robert Francis QC in the Mid-Staffs report. For many years we have campaigned for a duty of candour as a way of the NHS identifying mistakes in an open and accountable fashion which will lead to improvements in patient care.
It is also heartening to see that nurses or midwives with leadership responsibilities are to ensure that those they manage are protected from any adverse consequences following raising a concern. In May this year I blogged about a Telegraph interview with a doctor who had his concerns "brushed under the carpet." Protecting practitioners brave enough to raise concerns has to be at the heart of reforming the culture of the NHS and ultimately, protecting patients.
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