Acting to stop harm: the FCA and Appointed Representatives
At the end of last year, the BACP finally published its long awaited revised Professional Conduct Procedure (PCP). Having consulted on amendments to the PCP as far back as 2015, the sheer length of time it has taken to unveil the revised procedure has not gone unnoticed by the Professional Standards Authority (PSA) who only renewed the BACP's accreditation on the condition that the new PCP be published before the end of 2018. The new PCP only applies to complaints received on or after 1 December 2018.
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