Her temperature was not coming down, and for the past 3 days, it was an average of 39°C. The usual quick fix of Calpol, water and rest was just not working, and my 6 year old niece was becoming weaker and weaker. We became increasingly worried, and having visited and called the GP, we were advised to go to the paediatric A&E department at Croydon University Hospital.
‘Serious incidents’ and ‘never events’ are becoming alarmingly frequent at North Middlesex University Hospital, where a Care Quality Commission review carried out in September 2016 found that the hospital ‘requires improvement’ in all areas other than surgery. Worryingly, it seems that conditions at the hospital have failed to improve since then, with a recent article revealing that the number of ‘serious incidents’ and ‘never events’ has been steadily on the increase since 2015.
In this blog Kate Rohde welcomes the new Guidance from the Academy of Medical Royal Colleges called "Please write to me"; she discusses the importance of patient centre care and communication. The absence of which can cause medical negligence claims to arise.